Stop being your own sysadmin.
When disk usage climbs on your server, FireVM contacts you before it causes downtime. Security patches are applied before they can be exploited. If something breaks at 3 AM, our engineers are already investigating. That is what fully managed means at FireVM, and it applies to every plan, with or without a control panel.
Ten things FireVM handles on your server, every day.
Every item below is included in all fully managed VPS and dedicated server plans, regardless of whether your server runs a control panel or is completely headless.
24/7 proactive monitoring
Your server's CPU, memory, disk usage, disk I/O, swap, and network throughput are polled at short intervals around the clock by our observability tools. Alerts trigger the moment any metric crosses a safe threshold.
OS and patch management
Security patches and kernel updates are reviewed, scheduled, and applied by our team on a regular cycle. Your server software and control panel stay current without any action from you.
Security hardening
Your server is locked down from day one. Firewall rules are configured, brute-force protection is active, unnecessary ports are closed, and repeat attackers are blocked automatically. No manual setup required from you.
Performance tuning
Web server, database, and runtime settings are tuned to match your server's actual hardware at provisioning. Generic out-of-the-box defaults are replaced with settings suited to your workload.
Automated backup and recovery
Daily automated backups are created and stored off-server. Integrity checks run against each backup, and restores are handled by our team on request at no additional charge.
Incident response with a hard SLA
First human response within one hour, available around the clock, 365 days a year. Server-down events are treated as priority incidents, with a target resolution of under four hours. Each incident ends with a written root-cause summary sent to you.
End-to-end migration
Moving from another host? FireVM handles the complete transfer: files, databases, email accounts, DNS records, and server configuration. You provide credentials; our team handles the rest at no extra charge.
Control panel management
On panel-based servers, FireVM manages licenses, applies control panel updates, handles PHP version changes, and assists with domain and email configuration. These tasks are included in your plan, not billed as separate extras.
Resource isolation
On multi-tenant servers, every account runs inside an isolated environment. A runaway process on one account cannot consume the CPU or disk I/O of another. Resource usage is monitored at the individual account level.
Capacity and growth alerts
When disk usage crosses 80%, RAM runs consistently high, or CPU load stays elevated, FireVM reaches out directly with a clear picture of the situation and your available upgrade options. No hard sell; just data.
What actually changes with a managed plan.
A realistic look at who handles each situation on a standard unmanaged VPS versus a FireVM fully managed server.
| The situation | Unmanaged VPS | FireVM fully managed |
|---|---|---|
| OS security patch released | You apply it, if you notice it in time | We apply it on a regular schedule |
| Server goes down at 3 AM | You discover it when your site stops loading | Our team is already investigating |
| Disk reaches 90% capacity | You find out when writes start failing | We warned you at 80%, with options |
| Firewall configuration | You set it up, or leave it at defaults | Pre-hardened and active from day one |
| Daily backups | Your responsibility to configure and verify | Automated, off-server, and integrity-checked |
| Accidental file or database deletion | You restore it yourself, if a backup exists | One ticket and we restore it for you |
| Web server and database configuration | Left at generic defaults unless you change them | Tuned to your server's hardware at provisioning |
| Brute-force login attack | Goes undetected unless you set up monitoring | Detected and blocked automatically |
| SSL certificate expiry | Breaks your site if you forget to renew | Auto-renewed before expiry |
| Moving from another host | You handle files, databases, DNS, and email | We handle everything; you give us credentials |
| Server performance degrades | You debug it yourself, or pay a sysadmin to | We identify the cause and fix it |
What's covered, and what isn't.
Clarity on scope builds trust. Here is an honest breakdown of what FireVM manages on your behalf.
Always included
- ✅ OS and kernel security patching
- ✅ Server-level firewall setup and management
- ✅ Continuous monitoring with proactive alerts
- ✅ Daily automated backups with off-server storage
- ✅ SSL certificate installation and auto-renewal
- ✅ Web server, database, and runtime tuning
- ✅ Brute-force detection and automatic blocking
- ✅ Control panel updates on panel-based plans
- ✅ Full account migration from any host, at no charge
- ✅ Capacity and growth alerts before limits are hit
- ✅ Post-incident root-cause reports
- ✅ Headless and panel-free server management
Outside our scope
- ❌ Application code bugs or software development
- ❌ Database query optimization at the code level
- ❌ WordPress themes, plugins, or third-party app support
- ❌ Custom scripting or development work
- ❌ Issues caused by deliberate configuration changes made without our team's involvement
If you are unsure whether something falls within scope, ask before raising a ticket. Many edge cases are handled as a courtesy; we want your setup to work. Reach us at firevm.com/contact-us.
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